Requesting New Integrations and Features

SegMetrics offers native integrations with popular marketing tools including Keap, Ontraport, ActiveCampaign, Stripe, MailChimp, Facebook, Google Ads, and many more. You can view our complete list of current integrations at segmetrics.io/integration.

We're regularly adding new integrations and value your input on what would help your business most.

To request a new integration:

1. Email us at support@segmetrics.io
2. Include the name of the tool you'd like integrated
3. Describe how you currently use that tool in your marketing workflow
4. Explain how the integration would benefit your SegMetrics experience

Interim solutions with Zapier

While we work on native integrations, we can help you set up connections using Zapier to bridge SegMetrics with other tools. Check out our Zapier integration guide or email us for assistance setting this up.

How to request a product feature

We're always looking for ways to improve SegMetrics based on real user needs. Your feedback helps us prioritize development and build features that solve actual business challenges.

To request a new feature:

1. Email support@segmetrics.io with "Feature Request" in the subject line
2. Describe the specific problem or challenge you're facing
3. Explain how the proposed feature would solve this problem
4. Share any relevant details about your current workflow

We review all feature requests and consider them for future development based on user demand and technical feasibility.

What to include in your request

To help us better understand and prioritize your request, please include:

• Tool name and website - Help us identify the exact platform
• API Docs - Include the link to the integrations API
• Your use case - How you currently use this tool
• Data you'd want to sync - What information should flow between systems
• Business impact - How this integration would improve your marketing analysis

For feature requests:

• Current challenge - What problem you're trying to solve
• Desired outcome - What you'd like to accomplish
• Frequency of use - How often you'd use this feature
• Workarounds you're using - Current manual processes or alternatives

Frequently Asked Questions

Q: How long does it take to implement new integrations?

A: Implementation timelines vary depending on the complexity of the integration and our development roadmap. We'll keep you updated on the status of your request.

Q: Do you prioritize integration requests based on popularity? A: Yes, we consider user demand as one factor in prioritization, along with technical feasibility and strategic alignment with our product vision.

Q: Can I get updates on my feature request status?

A: While we can't provide detailed timelines for all requests, feel free to follow up periodically for updates on requests that are important to your business.

Q: Is there a cost for new integrations or features?

A: It depends on the integration type and complexity. Some we may be able to do for free, some may cost $250 and some larger ones may cost $2500

Q: What if the tool I need isn't technically feasible for direct integration?

A: We'll let you know if direct integration isn't possible and help you explore alternatives like Zapier connections or API solutions.

Q: Can I request modifications to existing features?

A: Absolutely! We welcome feedback on improving existing functionality. Please describe what isn't working well and how you'd like it to work instead.

Q: Do you accept feature requests from trial users?

A: Yes, we value input from all users, including those on trial accounts. Your feedback helps us understand what features are important for user adoption.