Check that the Tracking Snippet Installed

There are two ways to check that the tracking snippet is installed on your page.

1. Debug the page 

2. Hit "view source" and find the SegMetrics code

1. Debugging the tracking snippet

SegMetrics' preview mode allows you to browse a site where your tracking snippet is installed, so that you can easily see what data is being sent to SegMetrics. Sites with debug mode enabled will display a debug pane in the browser below the website content so that you can inspect what information is being collected, and notify you of any errors

Enable preview mode

To enable debug mode go to your Site Setup page, enter your URL in the Debug Tracking Code window and click Start Debugger.
Note: The console window will appear only on the same browser that was used to enable debugging mode, and is not visible to your regular website visitors.

Using Debug Mode

Once you start the debugger, you will see a debug console window at the bottom of your browser. The activity feed shows information about the visitor, as well as what data is being sent to the Segmetrics tracker. 

If you can see the debug console window at the bottom of your browser then the tracking snippet is installed.
You can read more about debugging the tracking snippet here.

 

Alternate: Checking the Tracking Snippet Manually

For the technically minded user, you can also confirm that the SegMetrics snippet is installed from the browser's console. 

1. Go to your site
2. Open Developer console
3. Check that SegMetrics is listed in the console

Still need help? Contact Us Contact Us