TicketEvolution

Connect TicketEvolution to SegMetrics to unlock deeper insights, accurate revenue attribution, and full customer journey tracking. Gain clarity on the KPIs that matter most in your ticketing and sales funnels.

Step 1: Access Integrations in SegMetrics

1. Log in to your SegMetrics account.
2. From your dashboard, click Settings.
3. Navigate to Integrations.

Step 2: Select the TicketEvolution Integration

1. Browse or search for TicketEvolution in the integrations list.
2. Click on the TicketEvolution Integration.
3. Give your integration a clear name.

Step 3: Retrieve Your AWS Credentials from TicketEvolution

TicketEvolution delivers reporting data via AWS. You will need to obtain the following credentials from your TicketEvolution account or account representative:

1. AWS Bucket Folder - the folder path within the S3 bucket where your data is stored (for example, admin@segmetrics.io).
2. AWS Bucket Name - the name of the S3 bucket provided by TicketEvolution (for example, tevo-external-reports).
3. AWS API Key - the access key ID used to authenticate with AWS.
4. AWS Secret Key - the secret access key paired with your AWS API Key.

Note: If you do not have these credentials on hand, reach out to your TicketEvolution account representative to have them issued. Store them in a safe place, as secret keys are typically only shown once.

Step 4: Add Your AWS Credentials to SegMetrics

1. Return to SegMetrics and enter your AWS Bucket Folder, AWS Bucket Name, AWS API Key, and AWS Secret Key into the corresponding fields.
2. Click Connect TicketEvolution to finalize the setup.

Frequently Asked Questions

Q: What are the benefits of connecting TicketEvolution to SegMetrics?

A: Connecting TicketEvolution to SegMetrics gives you deeper insights into your ticketing and sales funnels, accurate revenue attribution, and full customer journey tracking, helping you understand which marketing efforts are driving ticket sales and long-term customer value.

Q: What credentials do I need to connect TicketEvolution to SegMetrics?

A: You will need four AWS credentials tied to your TicketEvolution account: your AWS Bucket Folder, AWS Bucket Name, AWS API Key, and AWS Secret Key. If you do not have these, contact your TicketEvolution account representative to have them issued.

Q: Why does TicketEvolution use AWS credentials instead of a direct API key?

A: TicketEvolution delivers external reporting data through an AWS S3 bucket. The AWS credentials you provide give SegMetrics secure, read-only access to that reporting data so it can be pulled into your attribution and analytics dashboards.

Q: How do I complete the connection between TicketEvolution and SegMetrics?

A: Once you have your credentials, go to Settings then Integrations in SegMetrics, select the TicketEvolution integration, give it a clear name, enter your AWS Bucket Folder, AWS Bucket Name, AWS API Key, and AWS Secret Key into the corresponding fields, and click Connect TicketEvolution to finalize the setup.

Q: What can I track once TicketEvolution is connected to SegMetrics?

A: With the integration active, you can track how your TicketEvolution sales activity ties directly to revenue, monitor customer journeys from first touch through purchase, and gain clearer attribution across your funnels and campaigns.