Use Kajabi with SegMetrics: Understanding The Limitations of Kajabi With SegMetrics

This support documentation provides insights into the limitations of integrating Kajabi with SegMetrics. We'll explore the challenges stemming from the absence of a direct API connection between the two platforms, and how this impacts data importation into SegMetrics. By understanding these limitations, you'll be better equipped to optimize your marketing attribution processes effectively.

Main Topics Covered:

1. The missing direct API connection between Kajabi and SegMetrics

2. Alternatives for importing Kajabi data into SegMetrics

3. Validate and Analyze Data Accuracy

The missing direct API connection between Kajabi and SegMetrics

At this time, Kajabi does not offer an open API for platforms such as SegMetrics to pull data into our system. Therefore, there are a number of limitations that you will face when utilizing Kajabi with SegMetrics.

• Historical data must be manually imported into SegMetrics.
• It is possible to automate ongoing data into SegMetrics, however, a third party system such as Zapier, Make.com, or Pabbly.com must be used. There are also limitations as to what those platforms offer in terms of data sets.

Alternatives for importing Kajabi data into SegMetrics

To import your historical data from Kajabi into SegMetrics, we offer an alternative approach since a direct API connection is not available. Follow the steps below to accomplish this:

Step 1: Export your Contact data from Kajabi

1. Access your Kajabi account and navigate to the relevant data you wish to import into SegMetrics.
2. Export the necessary data from Kajabi in a supported file format (e.g., CSV).

Step 2: Preparing the Data for Import

1. Open the exported file and review its format to ensure it meets SegMetrics' data import requirements.
2. Verify that the data fields align correctly with SegMetrics' corresponding data fields to prevent any discrepancies during the import process.

Step 3: Import Data into SegMetrics

1. In your SegMetrics account, go to your Integrations page.
2. Click the gear icon on the Kajabi integration.
3. Select the Contacts option.
4. Follow the on-screen instructions to upload the prepared Kajabi data file.
5. Map the fields from the imported file to the appropriate fields in SegMetrics.

Validate and Analyze Data Accuracy

After importing the data, review the results to verify the accuracy of the integration.

Utilize SegMetrics' comprehensive analytics and reporting capabilities to gain valuable insights from the imported data. For example, once your Kajabi contacts are imported, run a new Leads report and be sure that the total number of new leads line up with what Kajabi states as new leads for the same time frame.

Reference to Other Support Documentation:

For detailed instructions on data import in SegMetrics, refer to our guide on Uploading Historical Data.

FAQ / Gotchas:

Q: Can I import data in real-time from Kajabi to SegMetrics?

A: Unfortunately, real-time data syncing is not available due to the absence of a direct API connection. Data imports need to be executed manually at intervals you find suitable.

Q: Will there be discrepancies in my data during the import process?

A: While efforts are made to align fields correctly during data import, discrepancies may arise if data formats differ significantly between the platforms. It's essential to review and validate the data after import.

Q: Are there any workarounds to automate the import process?

A: Some third-party tools such as Zapier.com, Make.com, and Pabbly.com offer partial automation options, but these are not officially supported by SegMetrics.

By understanding the limitations and following our instructions, you can still make the most of your marketing attribution analysis using SegMetrics and Kajabi. If you have any questions, don't hesitate to reach out to our friendly support team for assistance!