Connect Kajabi With SegMetrics

SegMetrics gives you the ability to analyze your Kajabi data and connect it to other data sources.

With that information, you can easily segment that data into your leads, find the automation triggers that convert to customers, understand where your most valuable leads are coming from, and more! 

In This Article

  • Integration Overview
  • How to connect Kajabi to SegMetrics
  • How to connect payment information to Kajabi contacts
  • How much historical data is synced when you first connect Kajabi to SegMetrics?
  • How to build a Report with Kajabi data
  • Frequently asked questions

Integration Overview

Please note: Kajabi does not allow for an API native integration connection. Therefore, this integration relies on webhooks. Please be patient with the setup and initial data.

Our integration with Kajabi is pixel based. Once you connect Kajabi you will be able to bring in any new contacts that fill out a Kajabi form. In order for this connection to work, you must be using Kajabi pages and forms.

Once the form is filled out, SegMetrics will import your contact. SegMetrics is kept up to date with the most recent information in your Kajabi account, to make sure you always have access to the information you need.

If you have a payment processor aside from Kajabi, SegMetrics has native integration options for you can connect. Our tool will pull the information together using the email addresses in Kajabi. 

You don't need to import people in a special way: they just need to be in your Kajabi account!


How to connect Kajabi to SegMetrics

1) You must contact our support for us to turn on the Kajabi integration. Once you have contacted help@segemtrics.io you can click the following URL to pull in the Kajabi integration: https://app.segmetrics.io/a/integration/create/kajabi

Once you click that URL you will see the below prompt appear. Name your integration and select the blue button “connect Kajabi”

2) As long as your tracking pixel is on all your web pages  you’re done! We’ll take it from here. Our pixel will grab all new leads who opt in to your forms.


How much historical data is synced when you first connect Kajabi to SegMetrics?

When you connect a new Kajabi integration, no historical data from your Kajabi account is synced. Kajabi doesn’t allow for an API connection which inhibits SegMetrics ability to bring in historical contacts.

To get around this, you can upload a CSV file of all historical contacts. Our documentation on that can be found here.


How to connect payment information to Kajabi contacts

If you use Kajabi as a payment processor you will need to follow the below steps to bring that revenue into SegMetrics. Settings > Third Party Integrations & Webhooks. Here’s a help article that guides you on how to do this.

Here is the webhook: https://import.segmetrics.io/aMpxzO/webhook/19003Once set up, it will work across all offer payments, including first time purchases and recurring payments from subscriptions and multiple payments. You can set up the webhook to send to multiple endpoints.


How to build a Report using Kajabi data

Once your data is imported from Kajabi, you can create reports with the data to see how each touchpoint influences your sales.

1) Go to conversions on the left navigation bar. Then click Orders.

2) Select your desired filters based on dates, tags and touchpoints 

3) Save it for later use or to use the data in a custom dashboard


Frequently Asked Questions

What time zone is Kajabi data synced in?

Kajabi data is synced in UTC. SegMetrics reports on your data based in the timezone that you set in your Account Settings.

How can I set up Landing Pages to track Opt-ins?

You'll want to install the SegMetrics tracking pixel on all of your pages as well as any forms/opt-ins. You can test the schedule/opt in forms using our debugger tool located at the bottom of your settings page

Do I need to create tracking links to get the data found in my Kajabi account?

It is recommended you use UTMs in your email campaigns. That way SegMetrics can track the effectiveness of specific emails and any social media (non-paid ad)  posts. You do not need to create a Tracking Link for SegMetrics to track website visitors, it will still gather domain and URL data. Tracking Links provide a simple way to get further detail of exactly which link they clicked for ads, email broadcasts, or campaigns.

If you are unfamiliar with UTMs you can view this article diving into what they are and if/how they can be useful

To learn how to create a tracking link, click here to be taken to our URL builder quick walkthrough.

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